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Ponte Winery Shipping Policy

Order Processing Times

  • Please allow 2-3 business days to process your order to ship.
  • Orders placed after 12:00pm PST are processed to ship the following business day.
  • Delivery of the package depends on the distance from our winery and the day and time the order was received.
  • All orders are shipped Monday through Thursday and delivered Monday through Friday.
  • Orders are shipped through UPS Ground, unless expedited shipping or FedEx is specified. 
  • We do not offer International sales or shipping at this time.
  • Orders containing more than 1 Magnum, 12 bottles (1 case), or 36 lbs. will be shipped in 2 or more separate packages.

Delivery 

  • UPS cannot deliver wine to P.O. Boxes, so please provide a physical address where someone 21 or older can sign for the wine.

  • All packages containing alcohol must be signed for upon delivery by an adult (21 years of age or older). UPS will not leave packages containing alcohol on one's door step, even if the recipient has requested this.
  • UPS will attempt to deliver packages containing alcohol 3 times before sending it back to Ponte Winery. Ponte Winery is not responsible for additional shipping charges.
  • If a package returns, please contact the Wine Club and Online Store Department at their direct line, 951-252-1780. A re-shipping fee will be applied to all orders that are reshipped.
  • Once your order has been processed and a change of address is required while in route, a charge of $13.00 will be applied to the order.

Hot & Cold Weather Advisory

During hot weather (90 degrees and above) and cold weather (32 degrees and below), there is a high chance the wine will be damaged in transit. In the instance you would like wine to be shipped to an area affected by these conditions, we highly recommend selecting the Next Day Air shipping option. Ponte Winery is not liable for any packages damaged due to hot or cold weather.

Shipping Restrictions & Order Limits

Due to many state and local laws, Ponte Winery is only able to ship wine to the states listed below. Some restrictions to states, zip codes and/or ordering limits are also below. These laws do not affect shipping of Non-Wine Products. We will be happy to ship orders not containing wine to any U.S. destination.

The laws regarding the direct shipment of wine are constantly changing. For more information and a state by state analysis of direct shipping laws, please visit the Wine Institute site.

 

  • Arizona – Limit of 12 cases per person per calendar year/ Wines Not of Own Production Prohibited - NO VERNACCIA NERA
  • California - No Limit.
  • Colorado - No Limit/ Wines Not of Own Production Prohibited - NO VERNACCIA NERA
  • District of Columbia - 1 case per person per month.
  • Florida - No Limit/ No shipping to Lafayette & Liberty Counties
  • Georgia -12 cases per household per calendar year/ Wines Not of Own Production Prohibited - NO VERNACCIA NERA
  • Hawaii - Limit of 6 cases per household per calendar year
  • Idaho - Limit of 24 cases per person per calendar year/ Wines Not of Own Production Prohibited - NO VERNACCIA NERA
  • Illinois - Limit of 12 cases per person per calendar year/ Wines Not of Own Production Prohibited - NO VERNACCIA NERA
  • Indiana - Limit of 24 cases per person per calendar year
  • Iowa - No Limit/ Wines Not of Own Production Prohibited - NO VERNACCIA NERA
  • Kansas - Limit of 12 cases per household per calendar year/ Wines Not of Own Production Prohibited - NO VERNACCIA NERA
  • Louisiana - Limit of 12 cases per person per calendar year/ Wines Less than 750 mL Prohibited - NO PORT
  • Maryland - Limit of 18 cases per household per calendar year/ Wines Not of Own Production Prohibited - NO VERNACCIA NERA
  • Massachusetts - Limit of 12 cases per person per calendar year
  • Minnesota - Limit of 2 cases per person per calendar year
  • Missouri - Limit of 2 cases per person per month/ Wines Not of Own Production Prohibited - NO VERNACCIA NERA
  • Nebraska - Limit of 12 cases per person per calendar year
  • Nevada - Limit of 12 cases per person per fiscal year (beginning July 1st)
  • New Hampshire - Limit of 12 cases per person per calendar year/ Shipping to Ellsworth, NH Prohibited.
  • New Mexico - Limit of 2 cases per person per month
  • New York - Limit of 36 cases per person per calendar year/ Wines Not of Own Production Prohibited - NO VERNACCIA NERA
  • North Carolina - Limit of 2 cases per person per month
  • North Dakota - Limit of 3 cases per person per month
  • Ohio - Limit of 24 cases per household per calendar year/ Wines Not of Own Production Prohibited - NO VERNACCIA NERA
  • Oregon - Limit of 5 cases per person per month
  • South Carolina - Limit of 2 cases per person per month/ Wines with Alcohol Content Over 16.5% Prohibited - NO PORT
  • Texas - Limit of 3.78 cases per person per month/ 15.14 cases per person per calendar year/ Wines Not of Own Production Prohibited - NO VERNACCIA NERA
  • Virginia - Limit of 2 cases per person per month
  • Washington - No Limit/ Wines Not of Own Production Prohibited - NO VERNACCIA NERA
  • Wisconsin - Limit of 12 cases per person per calendar year
  • Wyoming - Limit of 12 cases per household per fiscal year (beginning July 1st)

 

Age Disclaimer

Persons must be 21 years of age or older to view www.pontewinery.com or visit our Online Store at shop.pontewinery.com. By entering our website you verify that you are legally able to consume alcohol and understand all the risks (health, legal and other) that may occur by doing so.
Wine will only be purchased and delivered to persons who are at least 21 years of age. By placing an order, you validate that you and the person who accepts delivery will be 21 years of age or older. When your wine is delivered, the person accepting delivery may be required to show identification. Wine will not be delivered to a visibly intoxicated person.

Return and Refund Policy

Return of Package
If you are unable to sign for your package on any of the 3 delivery attempts, UPS will return your package back to the winery. You have the option to have the package held for pick up or reshipped for an additional fee. If 2 or more shipments return within a 6 month period, return shipping costs will also be applied. Please contact us directly at 951-252-1780 or 951-694-8855 for any questions or concerns regarding delivery.

Refund of Package
The California Department of Alcoholic Beverage Control and as federal law states, alcoholic beverages can only be returned or exchanged if the product is spoiled, deteriorated or contaminated.

Reroutes
Once your Wine Club Shipment, Online Store or Tasting Room Order has been processed and a change of address is required while in route, a charge of $22.00 will be applied to the order. Please contact the Wine Club and Shipping Department at 951-252-1780 directly.  

Privacy Policy

We are committed to protecting your privacy. Your personal information will only be used by Ponte Winery and its affiliates and will not be sold or shared with any other third party.

Security Policy
We at Ponte Winery understands your concerns about the security of online transactions. Therefore, our site is equipped with the most advanced Secure Socket Layer (SSL) technology available to ensure the privacy of any information you submit through this site.


 

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