Return of Package
If you are unable to sign for your wine package on any of the 3 delivery attempts, UPS will return your package back to the winery. You have the option to have the package held for pick up or reshipped for an additional shipping fee. Please contact us directly at 951-252-1780 or 951-694-8855 for any questions or concerns regarding delivery.
Refund of Package
The California Department of Alcoholic Beverage Control and as federal law states, alcoholic beverages can only be returned or exchanged if the product is spoiled, deteriorated or contaminated.
Once your Wine Club Shipment, Online Store or Tasting Room Order has been processed and a change of address is required while in route, a one time complimentary reroute will be honored. Please contact the Wine Club and Shipping Department at 951-252-1780 directly. All future reroutes, after the one time complimentary reroute, a charge of $19.00 will be applied to the order.